ICONIC UPSKILL

MANAGING DIFFICULT CONVERSATIONS

WITH SONYA BARLOW

Tuesday, 10th November | 11:00 – 11:40am

ABOUT
THE EVENT

Workplace conflict and tension are inevitable; when working closely with others, we often face tricky conversations on a range of topics, be it mental health, performance, burnout, promotion or bad management. Research in the UK has found that more than 51% of workers have to deal with difficult conversations at work at least once a month or more (Chartered Management Institute report).

Facing these conversations feels dreadful (we’ve all been there). Avoiding them, on the other hand, tends to lead to a drop in motivation, productivity, performance, and engagement, and a surge in stress and anxiety. When handled correctly, however, these conversations can be turned into opportunities to fix problems, build trust, boost respect and understanding.

Join Sonya Barlow for this experiential session and learn actionable tips and guidance on how to manage difficult conversations in the workplace head-on.

Key takeaways

  • Learn theories and strategies on key concepts such as gendered traits, personalities, confidence, and communication styles
  • Understand the underlining mental and mindful strategies associated with having easier, successful conversations
  • Learn about strategies to have difficult conversations online and offline
  • Develop a step by step strategy for feeling calm, present, ready, and able to make an impact when conversing
  • Learn how to structure, present, deliver and handle stress & nerves in high-pressure situations
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EVENT
DETAILS

ABOUT THE HOST

Sonya Barlow is an award-winning diversity business coach and motivational speaker delivering keynotes to empower all those around her. Focusing on empowering young professionals in Tech; she has delivered two TEDx Talks; a handful of European keynotes; 210+ workshops, had her business-based articles published in Metro newspaper and Sifted EU, and partnered with global companies such as; Google, Santander, Vodafone, Oxford University, Institute of Coding and PWC. In 2020, she was named as one of the most influential women in tech (Computerweekly) and winner of the women in software changemakers (Makers and Google). In 2021, Sonya will be a published author sharing her debut handbook on entrepreneurship, business & becoming your own boss!

JOIN IN LIVE
Tuesday, 10th November | 11:00 – 11:40am

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